Beyond our SaaS:
custom solutions for the ones moving real volume.
Hospitals, counties, school districts, insurers, fleets, and large employers don't fit into a self-serve subscription. Frontera Desk Custom designs, integrates, and operates the voice, AI, and messaging stack your organization needs — bilingual, compliant, and managed end-to-end by us.
Built for organizations that carry weight
If your team buys through RFP, signs BAAs, and demands integration into the systems you already run — this is your unit.
Triage, reminders, and crisis escalation under a signed BAA.
Mass resident alerts, program enrollment, and appointment booking.
Weather closures, absentee follow-up, EN/ES parent communication.
Driver-to-dispatch voice, ETA SMS, proof-of-delivery.
FNOL intake, adjuster routing, audit-ready recordings.
Voice-print auth, fraud alerts, live KYC.
Branded RCS receipts, self-service returns, win-back outreach.
Reservations, takeout, multilingual wait-list.
The full communication stack, on one platform
Bilingual AI agents that answer the phone, qualify callers, and book appointments — running 24/7 across your whole organization.
Details →Carrier-grade voice routing managed for you — call flows, conferencing, and recording, all under one console.
Details →The next-gen SMS — branded sender, rich cards, payments, and read receipts. Works on Android and iOS without an app install.
Details →Real-time and recorded transcription — bilingual, with speaker separation and a custom vocabulary tuned to your industry.
Details →Studio-grade voices in 30+ languages — natural, expressive, indistinguishable from a real agent.
Details →Carrier-grade SIP for PBXs, contact centers, and large enterprises — global least-cost routing, elastic capacity, A-Z termination.
Details →Business SMS and MMS at scale — 200+ countries, full TCR and 10DLC compliance handled for you, sub-second delivery in the US.
Details →Native dialer, voicemail, and call recording on iPhone and Android — same number, every device.
Details →Pre-packaged for your vertical
Every solution stitches the right products into a buyer story. We integrate into the systems you already run.
Patient experience built for HIPAA — bilingual triage, no-show rescue, post-discharge follow-up at scale.
See solution →Verified voice channels, fraud alerts, and KYC flows that pass audit on the first try.
See solution →Booking, itinerary changes, and concierge in every guest's preferred language.
See solution →Driver dispatch, delivery ETAs, and customer notifications across every leg of the route.
See solution →Replace tier-1 with AI, augment tier-2 with live transcripts, and lift CSAT in 90 days.
See solution →Claim intake, FNOL, policyholder service — bilingual, recorded, and ready for the auditor.
See solution →Order status, returns, and post-purchase upsell — across voice, SMS, and RCS.
See solution →Outbound campaigns, lead qualification, and meeting-set workflows that actually convert.
See solution →Reservations, takeout orders, wait-list — answered in seconds, in any language.
See solution →AI agents handle tier-1 at near-zero marginal cost.
Real-time speed for live conversations, not just pre-recorded prompts.
Five nines available on enterprise contracts.
Ready to build what your organization needs?
Tell us what you're solving. We come back within one business day with a concrete proposal.
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