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Custom transcription

Call & meeting transcription

Real-time and recorded transcription — bilingual, with speaker separation and a custom vocabulary tuned to your industry.

Transcribe calls, meetings, voicemails, and field recordings with English/Spanish auto-detect, speaker separation, and a custom vocabulary trained on your industry's jargon. We tune the model to your terminology before go-live.

Use cases

How real organizations use it

Live captions on calls

Real-time captions for accessibility and supervisor monitoring.

Voicemail-to-text

Inbound voicemails forwarded as searchable email.

Meeting recap

Auto-summary and action items emailed after every call.

Compliance review

Flag profanity, PII, and off-script segments instantly.

Custom vocabulary

Brand names, drug names, and legal terms recognized correctly.

Bilingual speaker tracking

Knows when speakers switch between EN and ES mid-call.

Capabilities

What's under the hood

1

Live and recorded

Transcribe calls as they happen, or upload finished recordings for later review.

2

Region-resilient delivery

Queue-backed processing with automatic failover so transcripts always finish.

3

Speaker separation

Up to 8 speakers, labeled with confidence scores.

4

PII redaction

Card numbers, SSNs, and phone numbers masked before they reach storage.

5

Word-level timestamps

Sync to video, build searchable transcripts.

Want it in production?

Tell us the use case and we'll respond within one business day.

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