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Managed voice

Custom Voice Routing

Carrier-grade voice routing managed for you — call flows, conferencing, and recording, all under one console.

Run business voice without standing up a PBX. We set up call routing, conferencing, recording, and AI hand-off across your sites — and keep it running with five-nines uptime. Carrier services are billed to your organization; we configure and manage them on your behalf.

Use cases

How real organizations use it

Click-to-call inside your CRM

Sales reps dial from their browser, calls log automatically.

Outbound call campaigns

Schedule call lists with retry rules, voicemail detection, and recording.

Smart phone menus

Menus that route by what the caller actually needs, not just which digit they pressed.

Live agent + AI handoff

AI handles tier 1, transfers warm with full context.

Audio conferencing

Spin up rooms with PIN entry and bilingual prompts.

Compliance recording

10-year HIPAA-compliant retention out of the box.

Capabilities

What's under the hood

1

Global coverage

Calls originate from carrier facilities in 30+ regions for low latency wherever your callers are.

2

Browser, desk phone, or SIP

Reps can take calls from a browser, a desk phone, or your existing SIP equipment — all on the same number.

3

Real-time notifications

Every call event (start, answer, hang up, recording ready) flows into your ticketing system or CRM.

4

Works with the AI you already chose

We integrate the call flow with your preferred AI vendor — or with our own Voice AI agents.

5

Five-nines uptime

99.999% availability SLA on enterprise contracts.

6

Dial any number, any way

International, toll-free, and SIP destinations all routed through one configuration.

Want it in production?

Tell us the use case and we'll respond within one business day.

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